How our garden waste permit service works

Easy set-up

Book your free demo – there’s no payment obligation or PO needed. We’ll talk you through how it works, set you up on the online portal, send you an info pack with sample permit, and help you design your permit artwork

Order your permits

Order your permits by uploading spreadsheets or using API feeds with our bespoke online portal. Through the portal, you have complete visibility and control of your permits and can track them at every stage

Printed, packed and posted

Once printed, your permits are packed and passed securely to Royal Mail. Our production process is 100% camera-inspected with QR codes, so we can guarantee that every permit we’re asked to print is safely delivered to the postal service

Run data analysis and create custom reports

Use the portal to order and track replacement permits, analyse permit usage data and create reports

Consider it done

Once you order your permits, you can consider it done. Our experience, knowledge and ability to solve issues in-house mean that we take on your admin burden when it comes to garden waste permits – leaving you free to focus on delivering resident services.

QR codes on permits enable residents to see:

• When their collection is
• What they can put in their garden waste bin
• When payment is due

Professional and Friendly

PermiServ provides an extremely knowledgeable, professional and friendly service. We have worked with them since the introduction of our Garden Waste permits in 2017. Their online portal is excellent. Having an easy-to-use database to track your permit issues is essential, it is especially easy to request replacement permits when they are needed.
Trish Hatton
Oadby & Wigston Borough Council

Excellent Service
and Guidance

Through the whole processI have not had to worry about any area with yourselves, from start to finish we have been provided with excellent service and guidance.

I really appreciate everyone's help on this, It has been a successful process and hope to continue working with you.

Gillian Blaney
East Renfrewshire Council

Your Service Exceeded
our Expectations

Our chargeable garden waste service has exceeded expectations. We have received a number of calls/enquiries from other councils regarding our garden waste collection project and have had no hesitation in citing the use of the PermiServ system as a key contributor to the positive results that we're currently seeing.

Daniel Roberts
South Staffordshire Council

Simplify your permit service

Whether you’re launching chargeable garden waste collections for the first time or are already providing chargeable collections but wish to improve your efficiency and save money, we can help streamline and simplify your permit service. With expert knowledge gained from delivering 10 million permit requests over the last five years, we’re here to support you from initial set-up through to permit dispatch – and beyond.

Frequently asked questions

We already have an in-cab service, do we need your services as well?


How long does it take to get set up with you?


How many permits can you print?


As a council, how do we know how many permits we need?


How much does it cost?


Can you provide me with a quote?


Where are the permits printed?


How do you guarantee all permits are produced?