Why use permits as well as an in-cab service?
Permits work well to enhance what your in-cab system offers – in our experience, the most
efficient garden waste collection services result from using permits and an in-cab system
together. Permits allow your collection crews to see at a glance who has subscribed to the
garden waste service, and if you have recently transitioned from a universal collection
service and all residents therefore have garden waste bins, permits allow your crews to
quickly and easily identify which bins now qualify for collection. Permits also act as a support
for your in-cab system, ensuring your crews are not collecting unpaid bins at any time.
Improved communication between councils and residents
Adding a QR code to your permits provides even more benefits, as you can use the code to
improve communication with your residents and provide more tailored support. Your QR
code can link to a page on your website, or to a dashboard that allows residents to contact
you directly, significantly improving the customer service experience. The QR code can also
be used as a gateway to other council services, as you can promote new initiatives or
display important information such as changes to services.
Add value to your garden waste collection service
A permit adds value to your chargeable garden waste service, as it gives your residents a
tangible product. Using permits can also increase your sign-up rate, as the permits act as an
advert for the garden waste collection service.
We’ve spoken to many councils about the benefits of using permits in conjunction with an in-
cab system – read our Council Q & A blog here
