Through the whole process I have not had to worry about any area with yourselves, from start to finish we have been provided with excellent service and guidance.
I really appreciate everyone’s help on this, it has been a successful process and hope to continue working with you.
PermiServ provides an extremely knowledgeable, professional and friendly service. We have worked with them since the introduction of our Garden Waste permits in 2017. Their online portal is excellent.
Having an easy-to-use database to track your permit issue is essential, it is especially easy to request replacement permits when they are needed.
We have always found PermiServ to be very accessible, quick to reply to questions and innovative. I would confidently recommend PermiServ to other local authorities and organisations.
“The service from PermiServ has been without fault, from initial conversations when setting up the service in 2017, to design and proofing of the permit pack every year and finally
to the printing and dispatch of permits, whether in bulk uploads of thousands or single replacements.
The web based database has not only allowed South Ribble Borough Councils Waste Management Team easy management of the permit system, but also provided access for our contact centre to quickly access permit status information when residents have made enquires, saving time for both officers and residents.”
“Our chargeable garden waste service has exceeded expectations.
We have received a number of calls/enquiries from other Councils regarding our garden waste collection project and have had no hesitation in
citing the use of the PermiServ system as a key contributor to the positive results that we’re currently seeing.”
“We’ve been using PermiServ to send out personalised garden waste permits to Preston residents for the last four renewal years. The service is excellent, reliable, simple and very convenient.
PermiServ has reduced our admin burden significantly”
“You are definitely our go-to company for stickers. You’ve been so brilliant..”