“The service from PermiServ has been without fault, from initial conversations when setting up the service in 2017, to design and proofing of the permit pack every year and finally to the printing and dispatch of permits, whether in bulk uploads of thousands or single replacements. The web based database has not only allowed South Ribble Borough Councils Waste Management Team easy management of the permit system, but also provided access for our contact centre to quickly access permit status information when residents have made enquires, saving time for both officers and residents.”